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Frequently Asked Questions

About Southern Imaging Systems

The company was founded in 1991 and sold our first DOS based imaging system that year for $15,000. It consisted of a 286 PC with 16Mb of RAM and a 210Mb hard drive. Images were stored on 540Mb optical disks and capture was with a 5 page per minute Panasonic scanner.

Please take a look at the site and let us know what you think. Your feedback is essential! It is our intention to educate and plant seeds for the future. If you come back to this site in the future we hope to impress you by updating it on a regular basis and provide additional insight into ECM, IDM, ASP, SaaS, and all of the other alphabet soup of this wonderful industry.

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ACE scanner settings

Adaptive Contrast Enhancement settings are available on Bell+Howell scanners with ACE boards. They provide automatic image enhancement, increasing success rates for bar code recognition and OCR applications.

active zone

The zone on an image available for processing. When a zone is active, its border has sizing handles.


The Automatic Document Feeder on a scanner. The feeder holds several pages and automatically loads one page after another into the scanner, like a copier. Sometimes called an autofeeder.


For scan operations, a text annotation is a string of characters permanently added to an image before the image is compressed and written to disk. Annotations are typically used with scanners that support endorsers so the scanned image matches the endorsed hard copy document.

For print operations, an annotation can be any text or graphic printed on the printed output (printed page or output file).

Ascent Capture Internet Server (ACI Server) module

Module that adds remote scanning and processing capabilities to Ascent Capture.

Ascent Capture network server

The Ascent Capture server installation when Ascent Capture is installed in a client/server configuration at your central site. Contrast with Ascent Capture station.

Ascent Capture station

Workstation on which Ascent Capture is installed at the central site. If Ascent Capture is installed in a client/server configuration, this term refers to the client station.

aspect ratio

The size relationship between the width and height of an image. When images are resized, distortion will occur if the aspect ratio is not maintained.


Adaptive Threshold Processor settings are available on Kodak scanners with ATP boards. They provide automatic image enhancement, which produces cleaner, sharper images. This can increase success rates for bar code recognition and OCR applications, and decrease compressed file sizes.

auto-length detection

The scanner's ability to detect when the end of the page being scanned is reached and end the page. If there is another page to scan, scanning continues on the next page.

automatic discrimination

A scanner's ability to sense the difference between text and photos and adjust itself accordingly. When enabled, this feature allows the scanner to switch between line mode and half tone scanning in one pass. Also called automatic separation.

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What is rubber banding? A set of operations initiated by placing and dragging the mouse pointer on a displayed image. For example, you can zoom an image by placing the mouse pointer on the image, pressing and holding the mouse button, dragging a box around the area of the image to be zoomed, and releasing the mouse button. Other banding operations include panning and zoning. Also called rubber banding.

bar code

A method of portraying information in a linear sequence of machine-readable elements. The elements are made up of rectangular black bars and the white space between the bars. Predetermined groupings of the elements form characters as defined for specific bar code types. Bar code types include Code 39, Interleaved 2 of 5, UPC, and others. In document imaging, bar codes are typically used to encode index data and/or separate documents.


Business process management (BPM) is no longer a static activity for sending workflows down a process pipeline. It evolves as your processes are continually tuned to meet the changing business environment.

See: Workflow


bar width

In a bar code, the thickness of a bar.


A group of one or more documents to be processed in a single scan operation. Typically, the documents are of the same type (for example, invoices or tax forms).


Black and white, with no shades of gray or color.


See density.


Its a license that allows a single connection to a dedicated database by any one of a group of authorized users. An example of this would be a company that is licensed with fifteen concurrent clients may actually have seventy-five potential users but at any given time can only have fifteen of them connected concurrently or simultaneously. 

See license


With Kodak scanners, the process of scanning a special calibration sheet (supplied by Kodak) to set the intensity of the lamps in the scanner. Calibrating the scanner contributes to the overall quality of the scanned image.

capability property

Properties that identify valid values for a feature. They are usually Booleans or bitfields and are always paired with corresponding setting properties. In this way, the capability property can be checked before a setting is specified to ensure the setting is valid.

Central site

Site at which your central Ascent Capture installation is located.

character reconstruction

The process of rebuilding text characters after a line removal operation. This helps to maintain the integrity of the image for readability and OCR recognition.


An additional character added to a bar code providing a mathematical method for determining the integrity of the bar code. Not all bar code types support a checksum. Of the bar code types that do, some support an optional checksum while others support a mandatory checksum.


A software or hardware process that shrinks images so they occupy less storage space and can be transmitted faster. Compression is generally accomplished by removing the bits that define blank spaces and other redundant data, and replacing them with a smaller symbolic code that represents the removed or redundant bits.

compression format

The algorithm used to compress an image. Kofax supports a wide variety of compression formats such as CCITT Group 4, PackBits, PCX, and others.


The range between the lightest and darkest shades in an image. A high-contrast image has less gray shades between black and white; a low contrast-image has more gray shades. Contrast determines how many gray shades are scanned and density determines the intensity of those shades. Contrast is sometimes called sensitivity.


The balance of light and dark shades in a scanned image. A high density setting produces a light image; a low density setting produces a dark image. Contrast determines how many gray shades are scanned and density determines the intensity of those shades. Density is sometimes called brightness or intensity.


The process of removing unwanted shaded areas from an image.


The process of straightening a crooked image. See skew.


The process of removing unwanted groups of black pixels from an image.


An electronic document is a collection of one or more digital images (pages).

document imaging system

A combination of hardware and software that is used to convert paper documents into digital images. Additional processing can then be performed on the images.

document separator

A piece of paper or form that is used as a divider between documents within a batch. Normally, the separator contains a bar code or patch code that, when detected by the scanner, indicates the beginning of a new document.


Process by which published batch classes and settings are transferred from the central site to a remote station.


Dots Per Inch. See resolution.


Dynamic Threshold Circuit settings are available on Fujitsu scanners with IPC boards. They provide automatic image enhancement such as noise removal and smoothing which can increase the success rates for bar code recognition and OCR applications.

dual-sided operation

The process of scanning/printing both sides of a page at the same time. It requires a scanner or printer that supports this feature. Sometimes called duplex or double-sided scanning/printing.

duplex operation

See dual-sided operation.

dynamic scaling

A set of display options that allow scaling factors to be determined by the size of the display window. For example, an image can be displayed so that the entire width of the image fits the width of the display. Or, it can be displayed so that the entire height fits the height of the display.


What is ECM? Enterprise Content Management (ECM) is the technologies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists


In a bar code, rectangular black bars or the space between the bars.


An ink-jet or dot-matrix attachment on a scanner that prints a text string on a page as it is scanned. Sometimes called an imprinter.

endorser string

A text string mechanically printed on a page as it is scanned. See annotation.


Run-time software that enables the functionality integrated into an application through the use of a toolkit.

fixed scaling

An option that allows images to be resized to a precise scale ratio.

foot pedal

A mechanical lever on some scanners used to control the operation of the scanner. For example, some foot pedals allow the operator to start and stop the scan operation by pressing it with their foot.

grayscale image

An image made up of shades of gray.





Intelligent Character Recognition. The ability of software to recognize and translate handwritten characters into machine-readable text.


See Microsoft Internet Information Server

IIS Web server

This is the workstation on which the ACI Server is installed. The station must be configured as an IIS Web server. The IIS Web server must have a virtual directory that points to the Ascent Capture installation on the same LAN.


The digitized representation of a picture, graphic, or document.

image resolution

See resolution.


The process of loading existing electronic image files into the system or application.


See density.

IP scanner settings

Image Processing settings are available on Ricoh scanners with IP boards. They provide automatic image enhancement, increasing success rates for bar code recognition and OCR applications.

IPC scanner settings

Image Processing Circuit settings are available on Fujitsu scanners with IPC boards. They provide automatic image enhancement such as automatic discrimination and edge enhancement, increasing the success rates for bar code recognition and OCR applications.

jog position

The position of one side or the other in a printer's output tray for the printed copies. Jog positions are typically used for collating operations, and are not available on all printers.



What is a client license? It is a license that allows an authorized user to attach to an aXs Docs database. There are two types of licenses, Full Concurrent client and the Read-Only Concurrent client license. The difference between the two is that the Read-Only is for retrieval, view, print, and integrate where as the Full Concurrent client license includes the above as well as scanning, OCR, and the Virtual Print Driver.

See: Virtual Print Driver

  • Microsoft Internet Information Server (IIS)

    A network file and application server for the Microsoft Windows NT Server network operating system. It is the base component for building an Internet or Intranet server solution on Windows NT Server. Refer to your Microsoft documentation for details.


    Extraneous speckles on an image. See speckle.


    Optical Character Recognition. The ability of software to recognize and translate machine printed alphanumeric characters into machine-readable text.


    The relative direction of a page, either horizontal (called landscape) or vertical (called portrait).

    padding images

    The process of adding white space from the end of the scanned image to the length of the selected paper size. This can only occur when using the ADF to feed pages into the scanner, and only with scanners that support this feature.


    The front panel on a scanner from which settings can be controlled.


    The ability to move a zoomed image within the display window with the mouse. See banding.

    patch code

    A pattern of horizontal black bars separated by spaces. Typically, a patch code is placed near the top center of a paper document to be scanned and used as a document separator.

    patch code trigger

    A patch code that when detected causes the application to perform a predefined action.

    picking rectangle

    A rectangular area of an image to be scanned or processed from disk.


    Page orientation where the page length exceeds the page width. See orientation.

    prescan cache

    See cache.

    quiet zone

    In a bar code, an unmarked area preceding the leading bar and following the last bar.



    How do I attach a scanner? You install the desired scanner on a workstation that will be used to access aXs Docs. Follow the instructions that came with the scanner to physically attach it and load the appropriate drivers and utilities.  The ability to emphasize horizontal and/or vertical pixels when scaling an image for display or print.

    scale to gray

    A process that makes a scanned image more readable on a computer display. When a scaled image is displayed on a low resolution monitor (for example, VGA), some of the image data is lost causing slanted lines and text characters to appear jagged. The scale to gray feature causes blocks of pixels around the edges of lines and letters to be replaced with a representative pixel of a gray shade, thus improving the appearance of jagged lines and text.


    See contrast.

    shaded area

    A rectangular area of a certain height and width made up of a regular pattern of evenly-spaced black speckles on an image.

    simplex operation

    The process of scanning or printing a single side of a page at a time. Sometimes called single-sided operation.


    The result of feeding a document into the scanner at an angle, producing an image that is not square with the page.

    source alias

    A string name associated with a source device. See source device.

    source device

    A combination of an engine specification, source type (such as scanner or disk), scanner make/model specification (for scanner sources), and engine-specific information (such as ISIS drivers for software scanners). Source devices are configured with the Kofax Source Manager (KSM).


    A group of black pixels of a defined height and width surrounded by white pixels (or white pixels surrounded by black pixels).

    storage filter

    A software module that manages the tasks of storing and writing images to/from a storage device (such as an optical drive or a hard disk). Typically implemented as a DLL.

    streak removal

    The process of removing unwanted streaks from an image.


    Process by which batch classes and other settings at the central site are downloaded to remote stations. If completed batches exist at the remote station, the batches are uploaded to the central site.

    text annotation

    See annotation.

  • Upload

    Process by which completed batches are transferred from the remote site to the central site.


    Virtual Print Driver

    What is a Print Driver? It is a driver loaded on the users computer that shows up in the printer list when a user wishes to print a document or file. The difference between it and a physical printer is that it is a Virtual Driver and that it allows the user to virtually print the document into the aXs Docs solution for regulatory purposes or archiving. An example would be if you received an e-mail with an attachment, you could easily Virtually Print them both directly into aXs Docs without having to print and scan a paper document. The files are converted into either TIF or PDF files on the fly and stored based on Department, Document Template, and the indexes you enter.


    Workflow is a set of tools that allows a user to design an automated process within a software, aXs Info, Hyland, or AnyDoc, to replace a manual business task. It includes timers, controllers, e-forms and more for point and click creation of multiple flows. Documents, files, and forms can be routed throughout your organization electronically in a fraction of the time of routed paper. The real benefit is that multiple people can work in the flow simultaneously creating better efficiencies and productivity.

    Your Needs

    Your needs for information and imagine management are unique. While not all solutions can be configured to meet those needs we feel that, with our product offering, we can customize a solution to meet in excess of 95% of the business's need out there. So if you want to give us a call or contact use at sales@southernimaging.com we would be delighted to discuss your needs over the phone or in person.



    A rectangular area on a displayed image to be recognized, captured, or highlighted in some way. See banding.


    The ability to increase scale factors of an image within a window with the mouse. See banding.

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